1. Acceptance of Terms
By accessing and using Discover Gemie's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Services Description
Discover Gemie provides document preparation services for UK university applications, including:
- Student visa application assistance
- Academic transcript verification and preparation
- University application support
- Educational consultancy services
3. Client Responsibilities
As a client, you agree to:
- Provide accurate and complete information
- Submit all required documents in a timely manner
- Pay all fees as agreed
- Comply with UK immigration and education laws
- Inform us of any changes to your circumstances
4. Our Responsibilities
Discover Gemie commits to:
- Provide professional and accurate services
- Maintain confidentiality of your information
- Meet agreed deadlines
- Comply with all relevant regulations
- Provide clear communication throughout the process
5. Fees and Payment
- All fees are quoted in British Pounds (GBP)
- Payment is required before service commencement
- Additional charges may apply for rush services
- Refunds are available within 48 hours of payment if no work has commenced
- All prices include applicable VAT
6. Guarantees and Limitations
We guarantee:
- Professional preparation of your documents
- Compliance with UK institutional requirements
- Confidential handling of your information
However, we cannot guarantee:
- Visa approval by UK authorities
- University admission decisions
- Processing times by third parties
7. Intellectual Property
All content on our website, including text, graphics, logos, and software, is the property of Discover Gemie and protected by copyright laws. You may not reproduce or distribute our content without permission.
8. Confidentiality
We maintain strict confidentiality of all client information and documents. Information is only shared with relevant authorities and institutions as necessary for your applications.
9. Limitation of Liability
Our liability is limited to the fees paid for our services. We are not liable for:
- Decisions made by universities or immigration authorities
- Delays caused by third parties
- Consequential or indirect damages
- Client's failure to provide accurate information
10. Termination
Either party may terminate the service agreement with written notice. Upon termination:
- All outstanding fees become due
- We will return your original documents
- Confidentiality obligations continue
11. Governing Law
These terms are governed by English law and subject to the jurisdiction of English courts. Any disputes will be resolved through the courts of England and Wales.
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of revised terms.
13. Contact Information
For questions about these Terms of Service, contact us: