1. Introduction
Discover Gemie ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website discover-gemie.com and use our services.
2. Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact details (email, phone, address)
- Educational background and academic records
- Financial information for visa applications
- Identification documents and supporting materials
- Communication records with our team
Automatically Collected Information
- IP address and browser information
- Website usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide document preparation and consultancy services
- Process visa and university applications
- Communicate with you about our services
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure security
4. Information Sharing
We may share your information with:
- UK universities and educational institutions
- UK Visas and Immigration (UKVI)
- Trusted service providers and partners
- Legal authorities when required by law
We never sell your personal information to third parties.
5. Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of sensitive data
- Secure document storage systems
- Regular security audits
- Staff training on data protection
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate information
- Erase your data in certain circumstances
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
7. Cookies
We use cookies to enhance your experience. You can manage cookie preferences through our cookie banner or browser settings. For more information, see our Cookie Policy.
8. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Academic documents may be retained for up to 7 years as required by educational regulations.
9. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us:
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website with an updated date.